911 Emergency phone lines are having technical problems and can not be reached by land line phones in Caldwell, Alexander, Catawba and Lincoln Counties. This is due to an AT&T issue and could be more wide spread.
Citizens can reach 911 Telecommunicators by calling 911 on their cell phones. All cell phone carriers have been tested to make sure they work for 911 calls.
If a citizen does not have access to a cell phone and they have an emergency issue, they are urged to go to a neighbor, local fire station, EMS Base or law enforcement agency. Do not delay if emergency help is needed.
Caldwell County was notified around 5:30 p.m. of the problem.
Again, in emergency situations, citizens are urged to call 911 on their cell phones only until the AT&T issue is corrected.
For more information, contact LouAnne Kincaid, Caldwell County Public Information Officer at 828-757-7879. # # #