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Veterans Services
This office provides county military veterans and their dependents with information, counsel, and assistance with entitlement to benefits; and other matters relating to service in the armed forces of the United States. We are happy and proud to serve our veterans and their families. Thank you and have a blessed day.
The Role of the County Veteran Service Officer
Maybe you served during WWII and suffered a knee injury, or possibly you were shot in the arm while serving during the Korean War. You were treated for your injuries at the time, but many years later health-related problems have surfaced. As a veteran serving in Vietnam, or a veteran who served on military bases in Thailand (between February 28th, 1961 to May 7th, 1975), you were exposed to Agent Orange and may now be suffering from health-related issues.
It could be you are a returning Operation Iraqi Freedom / Operation Enduring Freedom (OIF / OEF) veteran who suffered a traumatic brain injury in a roadside bombing. As a returning (OIF / OEF) and you are a war veteran or a widow of a veteran with low income who, fortunately, did not endure any trauma, but need direction in obtaining educational benefits under the GI bill.
Is there any help available to you through the Veterans Administration? Where do you begin to seek assistance and obtain guidance in pursuing benefits from the Department of Veterans Affairs?
The answer is your local County Veterans Service Office.
If you have never registered with your County Veterans Service Agency, the first step is to call your local Agency for an appointment and bring in your military discharge (DD214 or "Report of Military Separation"), as this document is required in order to receive any VA benefits. If you have lost or misplaced this document, your County Veteran Services Office can assist you in obtaining a new discharge from the National Personnel Records Center.
This office provides county military veterans and their dependents with information and assistance with entitlement to benefits; and other matters relating to service in the armed forces of the United States.
Disabled or Elderly Tax Relief
Disability Compensation
For veterans who are totally or partially disabled due to service-related illnesses.
Disability Pension
For wartime veterans who are totally disabled to work due to non-related service illnesses or over the age of 65 and with limited income.
Medical and Hospital Treatment
For all veterans based on (1) whether the veteran has a service-connected disability or (2) the veteran's ability to defray costs if not service-connected.
Home Loan Guarantee
For veterans of service after September 11, 1940.
GI Bill
Death Compensation, Pension & Other Related Claims
For dependents of veterans with wartime service or who died of a service-related disability.
Death Compensation could include certain burial benefits. There are multiple sub-categories that fall under Death benefits. Information concerning each program has its own specific criteria. The following allowances may fall under the VA benefits category: burial or cremation allowance, memorial plots, headstones and markers, United States Flag, and Presidential Memorial Certificates.
- I can't find my DD-214, what should I do?
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The first thing you do is contact the Register of Deeds in the county that you lived in when you were discharged from the service. They may have a copy on file there. You can also order a copy online.
- I am in need of medical care and prescriptions. Can the VA supply this for me?
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Each case is a little different when applying for healthcare. A 10-10EZ form must be filled out with a copy of the DD-214. Income questions are asked on this form and if your income is over the VA threshold you may not be eligible.
If you have a service-connected disability, purple heart recipient, POW, in-country Vietnam Veteran, or if you can meet other certain special criteria you would be eligible to enroll.
- Once I file a claim for healthcare disability benefits how long do I have to wait to hear from the VA?
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Healthcare claims are usually processed within 30 to 60 days. Any disability claims, including pension and compensation, can take approximately 8 to 10 months.
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Veterans Services
Physical Address
905 West Avenue NW
Lenoir, NC 28645
Mailing Address
P.O. Box 2200
Lenoir, NC 28645
Phone: 828-757-1345 or 828-757-8694Fax: 828-759-7878
Hours
Monday through Friday, 8 am to 5 pm
We ask that when at all possible, please contact our office for an appointment before coming in. Appointments are not required for all situations, but are greatly recommended.