Each year, the 2nd week of the month of April is recognized as National Public Safety Telecommunicator's Week. This week is a nationally recognized time for citizens and co-workers alike to show their appreciation for professionals in the field of Public Safety Communications. The week-long event was initially set up in 1981 by Patricia Anderson of the Contra Costa County (California) Sheriff's Office, but it eventually grew to be nationally recognized. The public safety telecommunications group encompasses everyone involved from the first moment a call is connected to a public safety answering point (PSAP) until the last line has disconnected and help has physically arrived. These individuals work tirelessly to ensure that when others need help, someone answers the call.
Caldwell County uses this time to recognize its own outstanding employees and also during the annual awards ceremony in January of each year handled by Caldwell County Emergency Services.